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Acute Case Management

Touro’s Acute Case Management team coordinates all aspects of patient services in order to ensure the highest quality of care for each patient. This team is made up of nurses, social workers and support staff who are available to patients and their families during their hospital stay.


Nurse and patientThis team can work with patients to offer options for:

  • Skilled nursing or extended care
  • Rehabilitation
  • Medical equipment
  • Outpatient services
  • Home health/Hospice
  • Assisted living
  • Nursing Home
  • Explanation of insurance benefits
  • Referrals to community resources

The hospital social workers are trained to help patients adjust to changes while in the hospital.


The team can help by providing:

  • Emotional support
  • Limited Counseling
  • Information and education
  • Family meetings with the physician
  • Community resource referrals

Touro Acute Case Management
Louise Bourgeois, Director
Phone: (504) 897-8408
Email: Louise.Bourgeois@touro.com
Hours: 8:00 a.m. to 5:00 p.m., Monday - Friday

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Touro Infirmary, 1401 Foucher Street, New Orleans, Louisiana 70115
Phone: 504-897-7011 Pencil
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