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Touro's Executive Leadership
James T. Montgomery, CEO

James T. Montgomery, President and Chief Executive Officer (CEO), as a healthcare executive with more than 30 years experience, has an extensive background in hospital management in a variety of hospital settings including non-profit, for profit and academic facilities. He served as Chief Executive Officer at Corpus Christi Medical Center, a healthcare system owned by the Hospital Corporation of America (HCA), since September 2007 where he led a group of four hospitals. Prior to his work in Texas, Mr. Montgomery served as CEO of Tulane University Hospital & Clinic for seven years and played an integral role in leading the organization's post-Katrina recovery efforts. He has also served as President and CEO of the Central Louisiana Healthcare Partnership, a for-profit joint venture between the Rapides Foundation and HCA, and President and CEO of Rapides Regional Medical Center in Alexandria.
Sue Pitoscia

Susan (Sue) Pitoscia, Chief Operating Officer (COO),
as COO, Sue oversees the day-to-day operations of the hospital. She has more than 25 years of progressive healthcare experience including Vice President of Patient Care Services at Virtua Health and Lourdes Health System in New Jersey. Sue has also worked as a healthcare consultant focusing on operational redesign, patient care delivery models and regulatory compliance. Pitoscia holds a Masters of Science in Nursing from Villanova University and a BSN from LaSalle University. She received her nursing diploma from Helene Fuld School of Nursing.
Suzanne Haggard

Suzanne Haggard, CPA, Chief Financial Officer (CFO),
has more than 25 years of healthcare management and consulting experience, for both non-profit and for-profit healthcare systems. Suzanne rejoined Touro as CFO in December 2010 and is responsible for all aspects of the hospital’s financial and revenue cycle processes. In this role, Suzanne oversees Touro’s Finance, Admitting, Business Office, Health Information Management, and Managed Care departments. Suzanne previously held the positions of CFO and Controller with Touro from 1991-2001, when she left to form her own healthcare solutions consulting firm, Haggard & Associates LLC. As Managing Member of the firm, she provided comprehensive healthcare consulting services for a variety of healthcare institutions, including an array of financial, operational and information systems projects. Suzanne began her career as a public accounting auditor with Deliotte & Touche LLP in New Orleans. She received a Bachelor of Professional Accountancy (Summa Cum Laude) and a Master of Professional Accountancy from Mississippi State University.
Penny A. Menge

Penny A. Menge, RN, MSN, Chief Nursing Officer and Vice President of Patient Care Services, has more than 25+ years of experience in nursing and healthcare administration. She is responsible for providing direction, leadership, management, fiscal control and integration of all clinical programs and patient care services. She has extensive nursing administration experience including: strategic, operational and clinical responsibility of acute care hospitals and surgery centers; planning and business development; managed care contracting and service line development. She earned her BSN from Loyola University, New Orleans, and her MSN from the University of South Alabama.
Chad Courrege

Chad Courrege, Vice President of Human Resources
, has over 20 years of human resources leadership and a comprehensive background in all facets of human resources operations and administration. A native New Orleanian, Chad most recently served as the Director of Human Resources at Children’s Hospital. Other previous positions include Human Resource Manager and Manager of Compensation for the Southern States Region of Tenet Healthcare, and Director of Salary Administration, Recruiting and Employee Relations for Pan American Life Insurance Co., located in New Orleans. Chad holds a Master of Business Administration Degree (with a concentration in Human Resources Management and Healthcare Administration) from the University of New Orleans and a Bachelor of Science in Business Administration Degree (with a concentration in Accounting) from Our Lady of Holy Cross College and is certified as a Human Resources Professional.
Scott Landry

Scott C. Landry, Vice President of Facilities
has oversight responsibility for all Touro Enterprise Properties, including Plant Operations, Maintenance, Bio-Medical Engineering, Facilities Development, Environmental Services, Laundry Services and Parking Operations. Scott has over 22 years of healthcare specific facilities management experience with over 16 years with Ochsner Medical Foundation in varying facilities roles and responsibilities. He joined Touro in 2002 as Director of Facilities. In June of 2006 he was appointed to his current position of Vice President. He is a graduate of the University of Phoenix where he received a bachelor’s degree in business. 
Dale Mertens

Dale F. Mertens, Vice President of Business Development and Physician Services
, serves as a liaison with the medical staff to enhance physician relations, recruitment and retention, and develops and implements referral relationships and clinical programs. Previously, Dale served as the President of Crescent City Physicians, Inc. (CCPI). With more than 30 years of healthcare experience, Dale brings a wealth of expertise in physician practice management and referral development to this role. Dale holds a Bachelor of Science Degree from Louisiana Tech University, and attended graduate studies in Accounting and Economics at Louisiana State University.
Jeanette Ray

Jeanette Ray, Vice President of Rehabilitation and Post Acute Services
, Jeanette has more than 20 years experience in rehabilitation. She oversees the operations of the inpatient and outpatient rehabilitation programs, the wound care center, Touro at Home and Woldenberg Village’s long term care, assisted living and independent living centers. Jeanette’s experience includes serving as Director of Case Management at Shepherd Center in Atlanta, as well as Rehabilitation Program Manager at Children’s Healthcare of Atlanta. She has been a surveyor for the Commission on Accreditation of Rehabilitation Facilities (CARF) since 2000 and served on the council at CARF that established the standards to accredit programs in medical rehabilitation case management. Jeanette is a Certified Case Manager and Licensed Professional Counselor. She received both a bachelor of science in Biology and a Master of Science in Rehabilitation Counselor Education from the University of Southwestern Louisiana.


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Touro Infirmary, 1401 Foucher Street, New Orleans, Louisiana 70115
Phone: 504-897-7011 Pencil
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