Q. How may family members contact me if I am a Touro patient?
Q. When I check-in and register, what kind of personal belongings should I bring?
Q. What are the visiting hours at Touro?
A. Touro offers a variety of services and the insurance companies require a separate ID for each visit.
Q. After my visit to Touro, why do I receive bills from places other than the hospital?
A. Please contact Touro Patient Finance at 504-226-0094 with all questions related to your bill.
Q. How do I obtain copies of my medical records, records for a minor, a deceased family member or my spouse?
Q. How do I schedule a mammogram?
A. Please call the Touro Women's Imaging Center at 504-897-8600 or click here to schedule an appointment for a mammogram. You will need to provide information such as your name, date of birth, phone number, address, and the name of your physician.
Q. How do I get a copy of my child’s birth certificate?
A. While in the hospital, you will receive the necessary paperwork to complete in order to receive your child’s birth certificate. If you need help, a representative from our Medical Records Department or a member of our nursing staff will be able to assist you.
A Confirmation of Birth letter will be mailed to the mother within three to five days after she is discharged from the hospital after delivery. Please keep this document in a safe place, as it cannot be replaced.
Q. What about Living Wills / Advance Directives?
A. Federal legislation requires Touro to provide information prior to hospitalization about the Patient Self-Determination Act (PSDA). This material must describe:
Q. Where should I park when I come to Touro?
Q. Who do I contact if I have compliments or concerns regarding services at Touro?
A. For information about programs and services, contact us by email at email@example.com or click here to submit your questions or comments online.
To report errors or request updates to the website, email firstname.lastname@example.org.