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Remote Access

Access to Touro Infirmary’s Web-based Clinical Systems

Follow these simple steps to gain access to Touro’s web-based clinical systems:

1) Contact Touro Infirmary’s Physician Services Department at (504) 897-8379 to request remote access to our web-based clinical applications. A brief explanation of these applications is below.

The first time you attempt remote log-in, you may have to download a small executable file to your computer. If this is necessary, a message will appear on the lower right-hand side of the screen. Hint: make sure you have administrative rights to download software to your computer or the file may not be downloaded properly and prevent you from gaining remote access.

2) Once you have received your username and password* information, go to https://gateway.touro.com/.

3) Type in your remote access ID and password*.

4) Click on the appropriate icon to launch the desired application.

4) Type in the appropriate username and password* for the desired application.

* Please note that all passwords are case sensitive. Registered users are required to select a password between 6 - 14 characters consisting of at least one capital letter, one lowercase letter and one number. Users must change their passwords every 90 days. If your password is expired or your access is disabled, please contact the Information Services Help Desk at (504) 897-7911 to have your account(s) reset.

Please click on the links below to launch tutorials for each application:

SoftMed Users Guide: Enables physicians to electronically sign reports dictated into Touro’s dictation system. Please note that verbal/telephone/handwritten entries on the medical record must still be manually signed.

If you have any questions or experience any further difficulties, or if you would like to access Touro's online applications, please contact Physician Services at (504) 897-8379, or via email at mdinfo@touro.com.

Other applications available through Touro:
PACS (Picture Archieve Communication System)
Touro has updated its Radiology department with a Picture Archive Communication System (PACS). PACS replaces hardcopy based means of managing medical images by converting radiography images to a digital format (termed computed radiography, or CR). The software allows practitioners at various physical locations to access the same information simultaneously, improving our workflows in Radiology to better meet the needs of the hospital and referring community.
To request access to PACS or for more information, contact Eric Silbernagel, PACS Administrator, at (504) 897-8380, or at eric.silbernagel@touro.com.
Office Facilitator 
Touro would also like to remind physicians they can request access to SCI Solution's Order Facilitator, a free web-based tool that provides a quick and efficient method for sending and receiving orders and referrals. If you would like to register for access to Order Facilitator or for more information, please contact Susan Martin, System Manager, at (504) 897-8788.
© 2018 Touro. All rights reserved.
Touro Infirmary, 1401 Foucher Street, New Orleans, Louisiana 70115
Phone: 504-897-7011 Pencil
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