Quality Care for Mom and Baby - Touro Infirmary
The Family Birthing Center at Touro

Babies come from Touro.

Commitment to Quality

As The Place Where Babies Come From, Touro has been a source of life for generations of New Orleanians.

As one of Louisiana’s largest birthing hospitals, as well as New Orleans’ high-risk delivery hospital, Touro is committed to providing quality, patient-centered care for both mothers and babies. We know that in order to improve Maternal Health for our patients, we must provide quality care within our Family Birthing Center and outside the walls of our hospital, within our community.


  • Baby Friendly Designation: In 2018, Touro was designated a Baby-Friendly Birth Facility by Baby Friendly USA, Inc., the U.S. authority for the implementation of the Baby-Friendly Hospital Initiative (“BFHI”), a global program sponsored by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF). The initiative encourages and recognizes hospitals and birthing centers that offer an optimal level of care for breastfeeding for mothers and their babies.
  • Gift Shining Star DesignationThe Louisiana Department of Health – Office of Public Health – Bureau of Family Health awards The Gift designation statewide to Louisiana birthing facilities who improve hospital practices and policies that are aligned with the evidence-based, internationally recognized Ten Steps to Successful Breastfeeding of the WHO/UNICEF Baby-Friendly Hospital Initiative. Touro Infirmary met specific processes and benchmarks, therefore, it has been elevated to the prestigious Gift Shining Star designation, which is the highest designation within The Gift program.
  • Blue Distinction Center for Maternity Care - Blue Cross and Blue Shield of Louisiana designated Touro as one of the first hospitals to receive the national Blue Distinction® Center+ for Maternity Care designation, a new designation under the Blue Distinction Specialty Care program. The Blue Distinction Centers for Maternity Care program evaluates hospitals on several quality measures, including the percentage of newborns that fall into the category of early elective delivery, an ongoing concern in the medical community.
  • Ultrasound Practice Accreditation - Touro’s Maternal Fetal Medicine Clinic is the first practice in New Orleans to be awarded Ultrasound Practice Accreditation by The Ultrasound Practice Accreditation Council of the American Institute of Ultrasound in Medicine in the areas of Obstetric - First Trimester, Obstetric - Second Trimester, and Obstetric - Third Trimester. Touro’s Maternal Fetal Medicine Clinic achieved this recognition by meeting rigorous voluntary guidelines set by the diagnostic ultrasound profession.
  • Safe Sleep Champion – Touro Infirmary’s Family Birthing Center earned a Safe Sleep Champion recognition from the Louisiana Department of Health and Hospitals’ Bureau of Family Health in 2014, completing requirements outlines in the state-wide educational campaign to educate all new mothers and families on safe sleep.

As one of Louisiana’s largest birthing hospitals, as well as New Orleans’ high-risk delivery hospital, Touro is committed to providing quality, patient-centered care for both mothers and babies. We know that in order to improve Maternal Health for our patients, we must provide quality care within our Family Birthing Center and outside the walls of our hospital, within our community.

  • As part of the Louisiana Perinatal Quality Collaborative (LaPQC), Touro is playing an active role to advance healthcare equity, implement best practices, and improve outcomes for women and newborns in Louisiana. Touro Infirmary is proud to be a participating birthing facility in the LaPQC Reducing Maternal Morbidity Initiative.
  • Touro implements a variety of safety and quality improvement initiatives, including Alliance for Innovation on Maternal Health (AIM) program implementation designed to improve maternal outcomes. We are also proud to have Touro’s OB/GYNs serving as physician advisers and subject matter experts within the AIM collaborative.
  • The nurses and physicians within the Family Birthing Center at Touro are specially trained to care for all moms and babies, especially those that are high-risk patients and may need a little extra care. Our OB Navigator serves as a single point of contact for all patients before, during and after pregnancy.
  • Touro's Obstetrician Hospitalist program ensures 24-hour staffing of hospitalist physicians trained in Obstetrics and Gynecology. This program integrates clinical and hospital OB/GYN practices to improve health quality and decrease maternal and infant mortality.
  • The Family Birthing Center at Touro partners with expectant moms to develop individualized birth plans. Touro OB/GYNs are experienced and knowledgeable in assisting patients with vaginal birth after cesarean (VBAC). The Family Birthing Center's rates for successful VBACs are well-above the national average. The health and safety of mom and baby are top priority, and we work closely with mom to provide a wonderful birthing experience.

In 2019, Touro launched a Maternal Health Community Task Force to integrate healthcare providers and community stakeholders to establish and maintain community partnerships that promote maternal and child health. Through this Task Force and the addition of a Maternal Child Health Community Manager, Touro partners with both local and national organizations to provide Maternal Health education, screenings and resources to the women in our community.

  • Healthy Women New Orleans: Through a partnership with the City of New Orleans, Touro provides a free health series at libraries throughout New Orleans. This initiative provides blood pressure screenings, provider consults, and community resources to women and families in the community.
  • BUILD Health Challenge: Touro is the recipient of a grant with the Bayou District Foundation, Nola Breastfeeding Center and Louisiana Department of Health called the Build Health Challenge, which is focusing on providing a high-risk New Orleans population, Columbia Parc and residents in 70112, free perinatal health support services and education to help families have the best birth outcomes possible. Touro is providing lactation education and support to expectant and new moms in this community.
  • Institute for Health Improvements and Merck for Mothers Birth
    Equity Lab
    : Collaboration between Touro, Birthmark Doulas, and community stakeholders to develop standards and protocols that will improve birth outcomes. The goals are to spread the use of evidence based care practices to reduce complications such as hemorrhaging, hypertension, and blood clots; deploy strategies to reduce inequities in maternal outcomes; and to partner with women, their caregivers, health care providers, and community initiatives to better learn and address factors that improve health outcomes for mothers and newborns. This includes providing expectant mothers with free doula services and postpartum navigation for high risk patients.
  • Healthy Start New Orleans Maternal Mortality Initiative: Partnership to provide a Women’s Health Nurse Practitioner to provide clinic visits to identified high risk prenatal patient at LSU OB clinic, Touro Maternal Fetal Medicine Clinic, and provide navigation for these patients throughout the postpartum period.
  • Healthy Start New Orleans Family Recovery Collaborative:
    Collaborating with Healthy Start New Orleans, physicians, social service agencies, mental health agencies, the legal system and other community partners, work to identify expectant mothers affected by opioid misuse, and connect them to the appropriate resources to aid in their care and recovery. The idea of the Family Recovery Collaborative will be to support expectant mothers by providing comprehensive care-coordination services specific to their needs during and after pregnancy. This includes assigning a doula for first time moms.
  • NOLA baby café Touro: The Touro Foundation sponsors two Nola baby café evening locations which provides a free drop-in breastfeeding education and support clinic. Baby café is an international evidence-based service that aims to increase breastfeeding rates by decreasing disparities and providing a relaxed judgment free environment for families. Touro is the only hospital in Louisiana to sponsor and host a baby café.
  • Express Yourself: Touro participates in the Kellogg funded grant, Express Yourself, which focuses on the provision of mother’s own breast milk to very low birth weight infants.